1. Information We Collect
- Inquiries & collaboration requests: Name, email address, company name (optional), message content
- Job applications: Name, email address, phone number, resume/portfolio link, cover letter
- Automatically collected: IP address, cookies, visit timestamps, service usage logs
2. How We Use Your Information
- Responding to inquiries and collaboration requests
- Processing job applications
- Improving our services and analyzing usage statistics
- Complying with legal obligations
3. Retention Period
We delete personal information once the purpose of collection has been fulfilled. Exceptions apply where retention is required by law.
- Inquiry/collaboration data: 1 year after response
- Job application data: 6 months after the process ends (accepted applicants managed separately)
- Service usage logs: 3 months
4. Third-Party Disclosure
We do not share your personal information with third parties without your consent, except as required by law or valid legal process.
5. Data Deletion
When data is no longer needed, we securely delete electronic files using technical methods and destroy physical records by shredding or incineration.
6. Your Rights
You may request at any time:
- Access to your personal information
- Correction or deletion of your personal information
- Restriction of processing
Submit requests to ceo@essentialcitronnier.com and we will respond promptly.
7. Cookies
We use cookies to analyze service usage and provide a better experience. You may disable cookies in your browser settings, though some features may be limited.
8. Data Protection Officer
- Name: Kim Daeseong
- Email: ceo@essentialcitronnier.com
9. Policy Updates
This policy may be updated to reflect changes in law or our services. We will notify you of significant changes via our website.